| 1. | Course Title | Telecommunications Business Management | |||||||||||
| 2. | Code | 4ФЕИТ10002 | |||||||||||
| 3. | Study program | 11-IBS, 12-KIT, 17-REEKS, 20-IMSA | |||||||||||
| 4. | Organizer of the study program (unit, institute, department) | Faculty of Electrical Engineering and Information Technologies | |||||||||||
| 5. | Degree (first, second, third cycle) | Second cycle | |||||||||||
| 6. | Academic year/semester | I/1 | 7. | Number of ECTS credits | 6.00 | ||||||||
| 8. | Lecturer | Dr Aleksandar Risteski | |||||||||||
| 9. | Course Prerequisites | ||||||||||||
| 10. | Course Goals (acquired competencies):
Understanding of basic concepts of telecommunication business and regulatory and economic aspects of telecommunications. Knowledge of basics of regulation, market analysis, project management, product/service/market development, basic financial analysis; preparation of business case. Readiness for research in these areas. |
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| 11. | Course Syllabus:
Development of telecommunication business, technologies and services. Regulation as a legal framework for telecom business. Monopoly and competition. Segmentation of telecom markets. Elements of telecommunication business management: managements of projects/processes, human resources, decisions, risks, brands, security etc. Strategies for development and planning. Research, development and innovations. Development of new products and services. Financial analysis. Business case. Elements of business plan. Marketing. Challenges and opportunities for new telecom operators. Mergers and acquisitions of telecom operators. Trends in telecom markets. Influence of ICT development to the telecommunication business and society in general. |
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| 12. | Learning methods:
Lectures; individual literature research; individual case studies; interactive discussions. |
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| 13. | Total number of course hours | 180 | |||||||||||
| 14. | Distribution of course hours | 3 + 3 | |||||||||||
| 15. | Forms of teaching | 15.1 | Lectures-theoretical teaching | 45 hours | |||||||||
| 15.2 | Exercises (laboratory, practice classes), seminars, teamwork | 45 hours | |||||||||||
| 16. | Other course activities | 16.1 | Projects, seminar papers | 30 hours | |||||||||
| 16.2 | Individual tasks | 30 hours | |||||||||||
| 16.3 | Homework and self-learning | 30 hours | |||||||||||
| 17. | Grading | ||||||||||||
| 17.1 | Exams | 10 points | |||||||||||
| 17.2 | Seminar work/project (presentation: written and oral) | 50 points | |||||||||||
| 17.3. | Activity and participation | 0 points | |||||||||||
| 17.4. | Final exam | 40 points | |||||||||||
| 18. | Grading criteria (points) | up to 50 points | 5 (five) (F) | ||||||||||
| from 51 to 60 points | 6 (six) (E) | ||||||||||||
| from 61 to 70 points | 7 (seven) (D) | ||||||||||||
| from 71 to 80 points | 8 (eight) (C) | ||||||||||||
| from 81 to 90 points | 9 (nine) (B) | ||||||||||||
| from 91 to 100 points | 10 (ten) (A) | ||||||||||||
| 19. | Conditions for acquiring teacher’s signature and for taking final exam | Presence at classes and seminar work. | |||||||||||
| 20. | Forms of assessment |
During the semester, tests are conducted during the classes. Written exam is taken for a maximum of 90 minutes at the end of the semester or in exam sessions. A seminar paper or project task (team or individual) is prepared. The final grade includes points from the exam, tests and from the seminar paper or project assignment. A special instruction published before each exam regulates the manner of taking the exam and the use of teaching aids and electronic devices during the exam. |
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| 21. | Language | Macedonian and English | |||||||||||
| 22. | Method of monitoring of teaching quality | Self-evaluation and polls | |||||||||||
| 23. | Literature | ||||||||||||
| 23.1. | Required Literature | ||||||||||||
| No. | Author | Title | Publisher | Year | |||||||||
| 1. | H. M. Schoening | Business Management of Telecommunications | Prentice Hall | 2004 | |||||||||
| 2. | S. Majumdar, I. Vogelsang, M. Cave | Handbook of Telecommunications Economics, Vol. 1 and 2 | North Holland | 2006 | |||||||||
| 3. | I. Walden | Telecommunications Law and Regulation | Oxford University Press | 2012 | |||||||||
| 23.2. | Additional Literature | ||||||||||||
| No. | Author | Title | Publisher | Year | |||||||||
| 1. | Scientific journal and conference papers, standards, recommendations, laws and bylaws (national), international regulatory acts, other literature. | ||||||||||||
