1. Course Title | Communication Skills | |||||||
2. Code | 4ФЕИТ04Л009 | |||||||
3. Study program | ЕЕПМ | |||||||
4. Organizer of the study program (unit, institute, department) | Faculty of Electrical Engineering and Information Technologies | |||||||
5. Degree (first, second, third cycle) | First cycle | |||||||
6. Academic year/semester | III/6 | 7. Number of ECTS credits | 6 | |||||
8. Lecturer | D-r Nevenka Kiteva Rogleva | |||||||
9. Course Prerequisites | ||||||||
10. Course Goals (acquired competencies): This course will focus on strategies to develop the written, verbal, non-verbal, and technical communication skills of students. The main purpose is to introduce students to the fundamentals of business communication, to develop and refine their oral communication skills so that students will be able to apply them in workplace interactions, both at the interpersonal level and in a more public space. |
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11. Course Syllabus: Identifying core components of effective writing and communication in engineering. Rights and responsibility in communication. Communication model and communication process. Research models. Goal defining. Writing oral presentations to various audiences. Writing technical reports, recommendations, and reports. Verbal and Nonverbal communication. Speaking and listening. Active and passive listening. Types of meetings according to the purpose and participants. Agenda and preparation of meetings. Briefings. Formal and informal communication in projects. Individual / team work on project tasks. Communication in teams. Motivation and encouragement of team participants. Problem-solving strategies, compromise or win-win strategy. Interpersonal and technical communication. Project presentation and scientific paper. Communication for effective leadership. Interview preparation and interview simulation. Debating. |
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12. Learning methods: Power Point Presentation, practical exercises, assignments, team work | ||||||||
13. Total number of course hours | 3 + 1 + 1 + 0 | |||||||
14. Distribution of course hours | 180 | |||||||
15. Forms of teaching | 15.1. Lectures-theoretical teaching | 45 | ||||||
15.2. Exercises (laboratory, practice classes), seminars, teamwork | 30 | |||||||
16. Other course activities | 16.1. Projects, seminar papers | 35 | ||||||
16.2. Individual tasks | 50 | |||||||
16.3. Homework and self-learning | 20 | |||||||
17. Grading | 17.1. Exams | 10 | ||||||
17.2. Seminar work/project (presentation: written and oral) | 40 | |||||||
17.3. Activity and participation | 30 | |||||||
17.4. Final exam | 20 | |||||||
18. Grading criteria (points) | up to 50 points | 5 (five) (F) | ||||||
from 51to 60 points | 6 (six) (E) | |||||||
from 61to 70 points | 7 (seven) (D) | |||||||
from 71to 80 points | 8 (eight) (C) | |||||||
from 81to 90 points | 9 (nine) (B) | |||||||
from 91to 100 points | 10 (ten) (A) | |||||||
19. Conditions for acquiring teacher’s signature and for taking final exam | Completion of the activities from 15.1-16.3 | |||||||
20. Forms of assessment | Homework, essay writing, presentation preparation and presentation, activities during classes. Written exam at the end of the semester (1 hour). | |||||||
21. Language | Macedonian and English | |||||||
22. Method of monitoring of teaching quality | Questioners and Internal evaluations | |||||||
23. Literature | ||||||||
23.1. Required Literature | ||||||||
No. | Author | Title | Publisher | Year | ||||
1 | Raymond Greenlaw, Raymond Greenlaw | Technical Writing, Presentational Skills, and Online Communication: Professional Tools and Insights | IGI Global | 2012 | ||||
2 | CLIFFORD A. WHITCOMB, LESLIE E. WHITCOMB | Effective Interpersonal and team communication skills for engineers | JohnWiley & Sons, Inc., Hoboken, New Jersey | 2013 |